Privacy Policy

Last updated: [23/05/2025]

This Privacy Policy explains how we collect, use, and protect your personal data when you visit or make a purchase from Mediquip Medical Supplies Ltd.

1. What We Collect We may collect the following information: Name and contact details (email, address, phone number) Billing and delivery address Payment details (processed securely via third-party providers) Purchase history and customer support interactions IP address and browsing behaviour (for analytics and fraud prevention)

2. How We Use Your Information We use your data to: Process and deliver your orders Provide customer support Improve our services and website Comply with legal and regulatory obligations

3. How We Share Your Data We do not sell your data. We may share it with trusted third parties only when necessary to: Process payments (e.g. Stripe, PayPal) Deliver products (e.g. Royal Mail, couriers) Provide IT services (e.g. web hosting, analytics)

4. Cookies We use cookies to improve your experience on our website. These may include session cookies and third-party analytics cookies (e.g. Google Analytics). You can manage cookie settings in your browser.

5. Your Rights You have the right to: Access your data Request corrections Request deletion of your data (where legally possible) Object to or restrict certain data processing activities To exercise these rights, contact us at: [Insert Email Address]

6. Data Security We use SSL encryption and follow best practices to keep your personal data secure. Payment details are handled by PCI-compliant providers and are not stored on our servers.

7. Retention We retain personal data only as long as necessary to fulfil your order or comply with legal obligations.

8. Contact If you have questions about this policy or your data, please contact: Mediquip Medical Supplies Ltd, 40 Queens Road, Formby, L37 2HQ Email: info@mediquip.co.uk